HOTEL
SELF Check-in SOLUTION
The Hotel Check-In System accelerates and optimizes hotel operations, making them more efficient and streamlined.
Inadequate staffing can result in sluggish business operations. To boost customer satisfaction, sales, and work efficiency, ASTA proudly presents our kiosk solution β an outcome of our extensive experience and expertise.
Problems
Address Key Challenges in Guest Services and Hotel Operations with Self Check-In Kiosks.
- Long Check-In Frustrates Guests
- Language Gaps Cause Stress and Trouble at Reception
- Staffing (Manpower Shortage/Rising Labor Cost)
ASTA KIOSK Features
Innovative Hotel Self-Check-In Solutions Only ASTA Kiosk Delivers, Combining Over 60 Years of Refined Japanese Expertise with Proven Deployments in Malaysia and Trusted Local Manufacturing.
- FULL CUSTOM-MADE DESIGN - Make Your Own Branding Kiosk
- UI/UX PROVEN IN JAPAN, TAILORED FOR SEA MARKET
- PREMIUM QUALITY. LONG-TERM RELIABILITY.
Case Study
Effortless Check-Ins, Enhanced Guest Experience at Metropolitan YMCA! π¨β¨
Metropolitan YMCA
Weβre excited to introduce our second self check-in kiosk in Singapore, designed to provide a fast, seamless, and hassle-free experience for guests while empowering front office staff! Read More
Self Check-In, Redefined: Our First Installation in Singapore!
lyf one-north Singapore
Our self check-in kiosk system has now expanded from Malaysia to Singapore! π²πΎβ‘οΈπΈπ¬Weβre thrilled to partner with Ascott Singapore, bringing a customized, sleek, and fun check-in experience that aligns with lyfβs vibrant... Read More
Ascott Star KLCC: Elevating Hospitality with Innovative Check-In Solutions
Ascott Star KLCC Kuala Lumpur
Ascott Star KLCC, situated in a prime location in Kuala Lumpur's bustling city center, has become a beacon of modern hospitality. This luxurious property is the third in the Ascott portfolio to feature state-of-the-art check-in kiosks designed and... Read More
More Case Study
PRODUCT LIST
CUSTOM-MADE KIOSK (STANDING TYPE)
Proudly made in Malaysia, our sleek and stylish design kiosk stands as one of the most preferred models for self-check-in. Supporting not only from booking search and identity verification, our kiosks dispense room cards and receipts once making sure the payment is processed successfully.
Customised Features:
β Kiosk's design, color, screen flow, promotions etc.
β Flexible devices installation
β Check-in, Walk-in, Check-out functions
β PMS & Keycard system interfaces
β Applicable for both cashless payment and cash!
β Multilingual selection
β AI concierge with up to 100 Q&A
Send in your enquiry here now!
CUSTOM-MADE KIOSK (DESKTOP TYPE)
Customised Features:
β Kiosk's design, color, screen flow, promotions etc.
β Flexible devices installation
β Check-in, Walk-in, Check-out functions
β PMS & Keycard system interfaces
β Applicable for both cashless payment!
β Multilingual selection
Send in your enquiry here!
WOODEN-MADE CABINET KIOSK
Customised Features:
β Kiosk's design, color, screen flow, promotions etc.
β Flexible devices installation
β Check-in, Walk-in, Check-out functions
β PMS & Keycard system interfaces
β Applicable for both cashless payment and cash!
β Multilingual selection
Submit your inquiry here now!
SCREEN SAMPLE - BOOKING SEARCH
STEP 1
TOP MENU
STEP 2
SELECT SEARCH METHOD
STEP 3
INPUT BOOKING NUMBER
STEP 4
BOOKING DETAIL
SCREEN SAMPLE - REGISTER IDENTIFICATION
STEP 1
SELECT IDENTIFICATION METHOD
STEP 2
TERMS & CONDITIONS
STEP 3
SIGNATURE
SCREEN SAMPLE - PAYMENT
STEP 1
SELECT PAYMENT METHOD
STEP 2
PRINT RECEIPT
STANDARD KIOSK (BUDGET-FRIENDLY MODEL)
Equipped Devices:
β Advertisement Screen
β Touch Screen Monitor
β ID card reader
β Passport Scanner
β Barcode Reader
β Credit Card Terminal*
β Thermal Printer
β Keycard Dispenser
Customisable Screen Flow
Check-in: https://youtu.be/EpqQdNNws28
Check-out: https://youtu.be/CPXbCg9kfuU
Walk-in: https://youtu.be/PUug0GRKrUM
Limited units with free kiosk wrapping are available for monthly rental packages.
CHECK-IN
STEP 1
SELECT CHECK-IN
STEP 2
IDENTIFICATION
STEP 3
BOOKING DETAIL
STEP 4
PAYMENT METHOD
STEP 5
T&C
STEP 6
SIGNATURE
STEP 7
ISSUE ROOM CARD
STEP 8
ISSUE RECEIPT/SLIP
CHECK-OUT
STEP 1
SELECT CHECK OUT
STEP 2
INSERT ROOM CARD
STEP 3
ADDITIONAL ROOM CHARGE
STEP 4
PAYMENT
STEP 5
ISSUE RECEIPT/SLIP
STEP 6
ISSUE COUPON/VOUCHER
FAQ
- What can ASTA Kiosk do for my hotel, and can it integrate with my existing system?
- ASTA Kiosk can automate reception tasks, handling processes usually done by front desk staff. It integrates with your Property Management System (PMS) and key card system.
- Can the Kiosk be customized to match our hotelβs workflow and interior design?
- Yes. Both the screen layout/workflow and the physical design (color, exterior) can be tailored to your hotel concept.
- Is ASTA Kiosk suitable for hotels with limited budgets?
- Yes. We offer multiple kiosk models to suit different budgets. Alternatively, you may install just the software on your own hardware or choose our rental model for added flexibility.
- What payment methods are supported?
- Credit/debit cards and e-wallets are supported by default. Cash payments can be added if requested, but this increases hardware cost and is generally not recommended due to low demand.
- How long does it take to install and start using ASTA Kiosk?
- From initial discussions to a fully operational Kiosk, including requirements definition, installation typically takes 3β4 months.
- What technical support and maintenance do you provide?
- In Malaysia (including East Malaysia) and Singapore, we have multiple maintenance centers, so support is fully reliable.
For other Southeast Asian countries, availability depends on the country.
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