Increase customer satisfaction by improving restaurant operation more efficiently and faster
ASTA has a variety of products for both customers and restaurants' staff. These realize the situation that customers enjoy their meal and their staff work with stress-free environment.
News & Events
The problems To be solved in restaurants
Customers may face difficulties when dining in a restaurant. For example: waiter/waitress do not come to serve customers, difficult to understand Menu given and often need to ask waiter/waitress. Besides, staff could be too busy and might forget some orders.
- Customer dissatisfaction caused by inability of busy employees to answer questions.
- Too busy to find the time to add menu items and train employees in order to increase sales.
The asta solution
From customer's ordering process to serving food, all processes are automated and can be visualized easily.
- By using emenu (TTO) or ticket vending machine (payment kiosk), customers can order food faster with easy menu.
- Display monitor to show order list-up and printer will be placed in kitchen. The whole process from food ordering to serving can be more efficient and monitored easily.
Big Apple Donuts & Coffee at MyTownASTA handled the installation of F&B automation system for Big Apple’s NEW branch located at MyTOWN Shopping Centre, which is the first project we had with Big Apple. Read More
KOUEN (Empire Tower)By installing our E-menu, restaurant operation starting from customer ordering to waiter serving is more smooth and faster. Read More
E-menu | TTO (Table Top Ordering)
With our e-menu restaurant, your customer can look through all the food items and make their choice at their own pace. Once food items are ordered via e-menu, the information will be sent to kitchen and POS system instantly.
It can also show
- Today's recommendation or promotion
- Ordering History and Total Amount
And our e-menu is water-resistant and has shock absorder.
Customer satisfaction can be improved, and restaurant operations will be more effective.
Screen Sample (Restaurant)
A la carte
Dessert(Select the served time)
Order list & Pop up of recommended item box
Screen Sample (BBQ)
Kitchen Display System
It is user-friendly and same menu item can be grouped together for better process. Useful icons and various status colors are included to help coordinating kitchen operations.
KDS displays the order lists and other staus such as below.
- Table Number
- Elapsed Time
- Order history
Once the food is prepared, KDS can print the item slip for waiter.
Ticket Vending Machine
We bring forth the famous Japanese ticket vending machine technology and customers are no longer needed to follow traditional food ordering system.
Customers can make their orders without waiting staffs and the entire process is less than 5 minutes.
Our ticket vending machine comes with attractive and user-friendly interface, practical exterior design, and capable of receiving payment through 3 methods below.
Cash, Credit card, E-money
- Can restaurant do their own menu edit?
- Yes, an editing tool will be provided.
- Can customize the TTO screen design?
- Yes, design customization can be done, even for each branches.
- Can play ads or videos?
- Yes, videos and images available.
- Can change language?
- Yes, up to 4 language.
- Can integrate with other POS system?
- Yes basically, but will depends on the POS specification too.
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