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Optimize hospital operations for faster and more efficient patient care.

With 25 years of experience in addressing diverse challenges in Japanese hospitals, ASTA offers top-notch hardware and software solutions. Our hospital kiosk minimizes congestion at reception counters, while our Queue Management System streamlines doctor calls, alleviating patient stress during wait times.

The problems

Patients frequently endure lengthy waits in hospitals due to numerous procedures, often unaware of their turn.

  • Overcrowding and long queues at registration counters.
  • Limited receptionists to handle a high volume of patients.
  • Patients experience frustration due to uncertainty about wait times.

The asta solution

Automate the entire process from registration and waiting to calling, medication and payment.

  • Registration Kiosk for patient self-registration.
  • The Queue Display System allows checking the queue status for all patients in the hospital.
  • A Payment Kiosk to streamline bill calculation and payment processes, reducing time for patients.

The Benefits

The entire hospital process for both patients and staff becomes significantly faster and more efficient, eliminating annoyance and worry. This leads to improved patient satisfaction.

  • Kiosk registration eliminates waiting time and reduces the burden on receptionists.
  • The patient's entire process becomes faster and more efficient, thereby eliminating any annoyance.
  • Patients can use their waiting time effectively by being informed about the expected duration of their wait.

Case Study

Putra Specialist Hospital, Melaka is Now One of ASTA’s User!

Putra Specialist Hospital, Melaka

A new self-registration and payment kiosk has been installed in Putra Specialist Hospital this year! Read More
Mahkota Medical Centre Go-Live Success!

Mahkota Medical Centre

Our kiosks in Mahkota Medical Centre has successfully Go-Live on 28th January 2023! Read More
Effective Queue Management System upon your visit to Lifecare Cheras!

LifeCare Diagnostic Medical Centre, Cheras South

Following the success of ASTA’s Hospital Solutions in Lifecare Clinic Bangsar, we are pleased to work together again with Lifecare’s 2nd project in Lifecare Clinic Cheras as well. Click in to read more! Read More
More Case Study


Registration Kiosk

The automated registration and payment system reduces patient waiting times, allowing them to complete the process independently. Outpatients receive a reception number by inserting a hospital ID card or scanning identification. This automation alleviates the workload of receptionists, and consultation fees can be conveniently paid using credit cards or e-wallet.

Customised Features:
✅ Kiosk's design, color, screen flow, announcements etc.
✅ Flexible devices installation
✅ Registration & Payment functions
✅ Hospital Intergration System interfaces
✅ Applicable for both cashless payment and cash!
✅ Multilingual selection

Send in your enquiry here now!

Registration Screen Flow

Desktop Registration Kiosk

Introducing our Desktop Registration Kiosk, a user-friendly solution designed especially to be placed on top of a counter. This kiosk streamlines patient registration processes, allowing them to complete registrations independently and reducing congestion at the reception counter.

Customised Features:
✅ Compact Design featuring 17" Ultra Thin LED Touch Monitor!
✅ Kiosk's design, color, screen flow etc.
✅ Flexible devices installation
✅ Patient Registration Functions
✅ Hospital Integration System interfaces
✅ Multilingual selection

ASTA Desktop Registration Kiosk helps to enhance overall staff efficiency by automating manual procedures like appointment confirmation and ID registration. This innovation enables hospital staff to focus more on delivering professional services, leading to improved patient hospitality and higher task efficiency.

Submit your inquiry here now!

Payment Kiosk

ASTA Self-payment kiosks can significantly reduce patient waiting times. The system offers payment options such as credit cards, e-wallet, and cash, providing flexibility for patients. This not only ensure a user-friendly interface, robust data security, but also integration with electronic health records.

✅ Payment Terminal for Credit/debit Card Settlement
✅ Built-in QR Scanner for e-wallet Payment
✅ Cash Note Recycler
✅ Hospital Intergration System interfaces
✅ Kiosk's design, color, screen flow, announcements etc.
✅ Flexible devices installation
✅ Multilingual selection

ASTA system helps to streamline the payment process, enhances efficiency, and improves the patient experience. Enquiry here now.

Screen Sample (Payment)

Queue Management System

ASTA Queue Management System (QMS) displays queue numbers, eliminating the need for staff announcements and facilitating smooth guidance to assessment/consultation rooms. Patients receive real-time wait updates, enhancing efficiency in waiting areas. The system is versatile, applicable to consultation, payment, and billing queues, optimizing operational flow across multiple services.

🔊 Editable Screen Announcements
🔊 Real-time Wait Updates
🔊 Customisable Screen Design
🔊 Applicable to Various Situations

Smart Patient Application


Enhance your healthcare experience with the Smart Patient App, designed for seamless management of your hospital visits. Schedule appointments, complete payments, and receive a QR code for quick registration, all from your mobile device.

Stay informed of your status in real-time with our integrated queue management system, allowing you to manage your time efficiently. The app also offers customized features like newsletters, hospital information, enquiry submission, and feedback options, ensuring you have everything you need for a convenient and informed hospital experience. For any enquiries, fill in the form here and we will get back to you soon.

Cleaning Robots

We are excited to announce that Gausium’s cleaning robots are joining our product line-up for hospital category, as we strongly believe that the cleaning robots are capable of lightening the burdens of hospital staffs, while successfully ensuring proper cleaning is done.

✨All-in-one Floor Cleaning: Vacuuming, scrubbing, sweeping and dust mopping.
✨Strong Passability & Floor Type Recognition

Vacuum 40
✨3-in-1 Cleaning with optional sanitizing/scenting diffusion.
✨24 KPA Powerful Suction + H13 HEPA Filter

Scrubber 50 
✨4-in-1 cleaning integrating scrubbing, sweeping, dust mopping and sanitizing.
✨Auto Spot Cleaning with Minimal Human Intervention

Feel free to contact us for a free demonstration now!


  • Can the registration process at our current reception counter be automated using the ASTA Kiosk?
  • Certainly, we'll first analyze your current hospital workflow before recommending the most suitable and cost-effective automation solution. Our advanced Kiosk functionality can effectively handle tasks and responsibilities typically managed by receptionists.
  • Is it possible for the ASTA Kiosk to integrate with our existing Hospital integrated System?
  • Yes, the feasibility will depend on the specifications of your Hospital Information System (HIS).
  • Is it feasible to install the ASTA Kiosk even if we are currently using an outdated Hospital Information System (HIS) or Appointment Management system?
  • Certainly, we can introduce either our HIS partner or our internally developed Simple Booking System specifically designed for Kiosk usage.
  • Can I customize the screen design, logo and flow to align with a hotel's concept?
  • Absolutely, we have the capability to develop and customize solutions according to your needs. We can engage in discussions to align your requirements with our knowledge and experience for a collaborative approach.
  • Is it possible to customize the color or design of the ASTA Kiosk to align with our hospital's interior design?
  • Certainly, we can deliver a custom-made Kiosk with diverse designs and colors tailored to align with your hospital's concepts.
  • Which payment methods are accepted at the kiosk?
  • As a standard, users can utilize Credit Card settlement and E-wallet (QR) settlement. Additionally, we offer the option to include a cash payment device and functionality as needed.
  • Are there options for language selection on the screen and voice guidance available?
  • Yes, you have the flexibility to freely choose up to four languages for the system, and there's an option to increase this as needed.
  • We do not have sufficient budget.
  • We offer a range of kiosk models that can accommodate various budgets. Alternatively, you have the option to install only our software into hardware devices that you source independently, providing a cost-saving alternative.
  • Are you open to undertaking system development that is not related to hotels?
  • Yes, you are welcome to inquire about any type of software development.

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