Enquiry Chat

HOSPITAL

SYSTEM SOLUTION

slider photos

Optimize hospital operations for faster and more efficient patient care.

With 25 years of experience in addressing diverse challenges in Japanese hospitals, ASTA offers top-notch hardware and software solutions. Our hospital kiosk minimizes congestion at reception counters, while our Queue Management System streamlines doctor calls, alleviating patient stress during wait times.

The problems

Patients frequently endure lengthy waits in hospitals due to numerous procedures, often unaware of their turn.

  • Overcrowding and long queues at registration counters.
  • Limited receptionists to handle a high volume of patients.
  • Patients experience frustration due to uncertainty about wait times.

The asta solution

Automate the entire process from registration and waiting to calling, medication and payment.

  • Registration Kiosk for patient self-registration.
  • The Queue Display System allows checking the queue status for all patients in the hospital.
  • A Payment Kiosk to streamline bill calculation and payment processes, reducing time for patients.

The Benefits

The entire hospital process for both patients and staff becomes significantly faster and more efficient, eliminating annoyance and worry. This leads to improved patient satisfaction.

  • Kiosk registration eliminates waiting time and reduces the burden on receptionists.
  • The patient's entire process becomes faster and more efficient, thereby eliminating any annoyance.
  • Patients can use their waiting time effectively by being informed about the expected duration of their wait.

Case Study

Hospital
Mahkota Medical Centre Go-Live Success!

Mahkota Medical Centre

Our kiosks in Mahkota Medical Centre has successfully Go-Live on 28th January 2023! Read More
Hospital
Effective Queue Management System upon your visit to Lifecare Cheras!

LifeCare Diagnostic Medical Centre, Cheras South

Following the success of ASTA’s Hospital Solutions in Lifecare Clinic Bangsar, we are pleased to work together again with Lifecare’s 2nd project in Lifecare Clinic Cheras as well. Click in to read more! Read More
Hospital
Healthcare with Technology Transformation - Penang Adventist Hospital

Penang Adventist Hospital

4th installation of Hospital Hybrid Kiosk happening at Penang Adventist Hospital (PAH). Check out more inside! Read More
More Case Study

PRODUCT LIST

Registration Kiosk

The automated registration and payment system reduces patient waiting times, allowing them to complete the process independently. Outpatients receive a reception number by inserting a hospital ID card or scanning identification. This automation alleviates the workload of receptionists, and consultation fees can be conveniently paid using credit cards or e-wallet.

Customised Features:
✅ Kiosk's design, color, screen flow, announcements etc.
✅ Flexible devices installation
✅ Registration & Payment functions
✅ Hospital Intergration System interfaces
✅ Applicable for both cashless payment and cash!
✅ Multilingual selection

Send in your enquiry here now!

Registration Screen Flow

Desktop Registration Kiosk

Introducing our Desktop Registration Kiosk, a user-friendly solution designed especially to be placed on top of a counter. This kiosk streamlines patient registration processes, allowing them to complete registrations independently and reducing congestion at the reception counter.

Customised Features:
✅ Compact Design featuring 17" Ultra Thin LED Touch Monitor!
✅ Kiosk's design, color, screen flow etc.
✅ Flexible devices installation
✅ Patient Registration Functions
✅ Hospital Integration System interfaces
✅ Multilingual selection

ASTA Desktop Registration Kiosk helps to enhance overall staff efficiency by automating manual procedures like appointment confirmation and ID registration. This innovation enables hospital staff to focus more on delivering professional services, leading to improved patient hospitality and higher task efficiency.

Submit your inquiry here now!

Payment Kiosk

ASTA Self-payment kiosks can significantly reduce patient waiting times. The system offers payment options such as credit cards, e-wallet, and cash, providing flexibility for patients. This not only ensure a user-friendly interface, robust data security, but also integration with electronic health records.

Highlights
✅ Payment Terminal for Credit/debit Card Settlement
✅ Built-in QR Scanner for e-wallet Payment
✅ Cash Note Recycler
✅ Hospital Intergration System interfaces
✅ Kiosk's design, color, screen flow, announcements etc.
✅ Flexible devices installation
✅ Multilingual selection

ASTA system helps to streamline the payment process, enhances efficiency, and improves the patient experience. Enquiry here now.

Screen Sample (Payment)

Queue Management System

ASTA Queue Management System (QMS) displays queue numbers, eliminating the need for staff announcements and facilitating smooth guidance to assessment/consultation rooms. Patients receive real-time wait updates, enhancing efficiency in waiting areas. The system is versatile, applicable to consultation, payment, and billing queues, optimizing operational flow across multiple services.

Features
🔊 Editable Screen Announcements
🔊 Real-time Wait Updates
🔊 Customisable Screen Design
🔊 Applicable to Various Situations
 

Mobile Application

The ASTA in-house developed Hospital Mobile Application, known as MyKlinik/Sma-pa, serves two main functions:

📌 Appointment Booking and Payment
Out-patients can use the app to schedule hospital visits, complete payments, and receive a QR code for immediate registration upon arrival.

📌Queue Management System Support:
The app integrates with the on-site queue system, allowing patients to check their status via their mobile phones. This feature empowers patients to manage their time effectively and enhances overall convenience.

By combining appointment scheduling with payment functionality and real-time queue status updates, MyKlinik/Sma-pa provides a comprehensive solution for patients, optimizing their hospital experience.

Cleaning Robots

We are excited to announce that Gausium’s cleaning robots are joining our product line-up for hospital category, as we strongly believe that the cleaning robots are capable of lightening the burdens of hospital staffs, while successfully ensuring proper cleaning is done.

Phantas
✨All-in-one Floor Cleaning: Vacuuming, scrubbing, sweeping and dust mopping.
✨Strong Passability & Floor Type Recognition

Vacuum 40
✨3-in-1 Cleaning with optional sanitizing/scenting diffusion.
✨24 KPA Powerful Suction + H13 HEPA Filter

Scrubber 50 
✨4-in-1 cleaning integrating scrubbing, sweeping, dust mopping and sanitizing.
✨Auto Spot Cleaning with Minimal Human Intervention

Feel free to contact us for a free demonstration now!
 

Contactless Touch Screen

In the context of the Covid-19 pandemic, this contactless solution is ideal for hoteliers seeking to alleviate concerns and bolster infection prevention measures for both guests and employees.

Benefits:
👉 NO physical screen touch: Infrared Radiation (IR) to sense finger/hand movements within 5~25mm from the monitor.
👉 Easily added to existing touch panel monitors
👉 Quick setup: Simply place the Non-Contact Touch Panel Monitor on top of touch panel monitor and connect it via USB and power supply.
👉 The monitors come in sizes ranging from 19~55 inches, and custom sizes can be accommodated.

Ideal for:
👉 Self Check-in Kiosk
👉 Hotel Information Signage & Directory
👉 POS's screen monitor for restaurants and retail stores
👉 Ticket vending machine for restaurants

desknet's NEO

Desknet’s NEO is collaborative group software designed to enhance teamwork and communication. It offers tools like NEO Tweets, Direct Message, and Information Announcements for seamless employee communication.

Features:
📌 Centralised Information Announcements
📌 Various communication tools
📌 Easy file uploads and management
📌 Streamline document approval processes
📌 Shared calendars and scheduling 

Strive to empowering your teams to work more efficiently?
Contact us here to know more!

Software Development

Our policy goes beyond providing developed software for automation and self-service. We are dedicated to enhancing your overall operations, including areas unrelated to automation and self-service.

If you are considering the development of new software or systems for your business, we invite you to discuss it with us. Leveraging our know-how from Japan, we bring a wealth of expertise to the table, ensuring that your solutions are not only effective but also benefit from insights derived from our experience in the Japanese market. We are here to collaborate and contribute to the success of your business.

FAQ

  • Can the registration process at our current reception counter be automated using the ASTA Kiosk?
  • Certainly, we'll first analyze your current hospital workflow before recommending the most suitable and cost-effective automation solution. Our advanced Kiosk functionality can effectively handle tasks and responsibilities typically managed by receptionists.
  • Is it possible for the ASTA Kiosk to integrate with our existing Hospital integrated System?
  • Yes, the feasibility will depend on the specifications of your Hospital Information System (HIS).
  • Is it feasible to install the ASTA Kiosk even if we are currently using an outdated Hospital Information System (HIS) or Appointment Management system?
  • Certainly, we can introduce either our HIS partner or our internally developed Simple Booking System specifically designed for Kiosk usage.
  • Can I customize the screen design, logo and flow to align with a hotel's concept?
  • Absolutely, we have the capability to develop and customize solutions according to your needs. We can engage in discussions to align your requirements with our knowledge and experience for a collaborative approach.
  • Is it possible to customize the color or design of the ASTA Kiosk to align with our hospital's interior design?
  • Certainly, we can deliver a custom-made Kiosk with diverse designs and colors tailored to align with your hospital's concepts.
  • Which payment methods are accepted at the kiosk?
  • As a standard, users can utilize Credit Card settlement and E-wallet (QR) settlement. Additionally, we offer the option to include a cash payment device and functionality as needed.
  • Are there options for language selection on the screen and voice guidance available?
  • Yes, you have the flexibility to freely choose up to four languages for the system, and there's an option to increase this as needed.
  • We do not have sufficient budget.
  • We offer a range of kiosk models that can accommodate various budgets. Alternatively, you have the option to install only our software into hardware devices that you source independently, providing a cost-saving alternative.
  • Are you open to undertaking system development that is not related to hotels?
  • Yes, you are welcome to inquire about any type of software development.

DOWNLOAD Product Catalogue

Key in your email address, we will had it send to your inbox

E-mail address Required
 

Enquiry now

Talk to us on more about our Hospital System Solution

Name Required
Company / Hospital name Required
Business types Required
E-mail address Required
E-mail address (confirmation) Required
Phone
Country Required
City
Name of HIS
Enquiry Request
Enquiry to
Message