Enquiry Chat

HOTEL

SELF SERVICE SOLUTION

SELF CHECK-IN & OUT KIOSK, GUEST SUPPORT MOBILE APP etc
slider photos

With our Hotel Check In System, Hotel Operation can be enhanced to be more faster and efficient.

Insufficient employees can render the business operation slow. In order to enhance customer satisfaction, sales, and work efficiency, ASTA proudly present our kiosk solution, which is a product of long cultivated experience and expertise.

The problems

Customers often wait for a long period of time during Hotel Check-In or Payment session and face communication difficulties. Receptionists also face the same problems in processing the customer information.
This situation always leads to the problems where receptionists are unable to fulfill customers' requests and causes negligence of other more important tasks.

  • Inefficient Operation (Long Queue, Long Process etc)
  • Communication Anxiety (Language Barrier, Infection etc)
  • Staffing (Manpower Shortage/Rising Labor Cost)

The asta solution

Guests can use Self Check-In Kiosk to complete the Check-In/Out processes by themselves. Not only they no longer wait and feel stress, but also Receptionists' burden can be lower and thus Workforce Allocation will be more efficient.

  • Faster Operation (2-3 mins)
  • High Hospitality User Interface
    (Multilingual Support, Voice Guidance, LED Indicator etc)

Case Study

Hotel
Streamlining Your Stay: Introducing Self Check-In Kiosk at Thy Executive Hotel, Johor

Thy Executive Hotel

We are thrilled to announce ASTA's latest self check-in kiosk go-live at the Thy Executive Hotel experience in Johor! Click in to discover more. Read More
Hotel
Introducing Self-Service Check-In Kiosks: A New Era of Convenience at Sotetsu Grand Frésa Saigon Hotel!

Sotetsu Grand Frésa Saigon Hotel

It is a pleasure to announce ASTA's first kiosk project in Vietnam together with one of the newly launched Sotetsu Hotels - Sotetsu Grand Frésa Saigon Hotel. Read More
Hotel
Premium Cabinet Kiosk installed at Citadines Connect in Penang

Citadines Connect Georgetown Penang

Experience a new level of convenience at Citadines Connect in Georgetown Penang with our state-of-the-art self-service kiosk! Read More
More Case Study

PRODUCT LIST

SELF CHECK-IN & OUT KIOSK (FREE-DESIGN MODEL)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
Guests can pay by not only credit card & QR but also cash (Optionally) so they can complete all process together.

Design and Color, Equipped Device of this Kiosk can be customized for your Hotel Concept freely!!

SELF CHECK-IN & OUT KIOSK (CABINET TYPE)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
This kiosk is made by wooden cabinet and designed with compact.
Therefore, you can customize your ideal Kiosk form or size, functions depending on your needs and budget !!

CHECK-IN (SEARCH BOOKING)

CHECK-IN (IDENTIFICATION)

CHECK-IN (PAYMENT)

SELF CHECK-IN & OUT KIOSK (STANDARD MODEL)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
Guests no longer worry about confusing procedures or waiting in line for counter service, resulting in more customer satisfaction of stay.
Also, guests can pay by credit card & QR at this kiosk.

Devices equipped are listed below.
- Second monitor for advertisement
- LCD touch panel monitor
- Barcode & QR scanner
- Thermal Printer
- Credit card terminal
- ID card reader
- Passport Scanner
- Room Keycard Dispenser
- Signature Pad (Optional)

Screen Flow Movie
Check-in : https://youtu.be/EpqQdNNws28
Check-out : https://youtu.be/CPXbCg9kfuU
Walk-in : https://youtu.be/PUug0GRKrUM

CHECK-IN

CHECK-OUT

WALK-IN

Mobile Check In App

New Release to Hotel Guest Supportive App !!

◆Benefit
・Faster Check-IN at Front Desk and Faster In-Room Operation
・Self-Operation for the whole process enables hotel management to allocate higher efficiency of staff workload.
・Better Hospitality Service leads to get repeater.

◆Product Function (Support App of Android & iOS)
<Before>
Booking, Check Booking History, Push Stay Notification, Hotel Information & Promotion etc
<Stay>
Check-IN by QR code, Key Lock Open, Room Service Ordering, Wi-Fi Information etc
<After>
Questionnaire, E-Receipt etc

◆Product Feature
・Screen Layout, Background Image, Main Color can be customized to Hotel Concept. Hotel also can attach its Logo, Character etc.
・App can be integrated with the Hotel existing PMS system. Key Lock System, Membership System also can be integrated. (To be discussed)
・Link with Payment Platform
・Multilingual Support

CLEANING ROBOTS

We are excited to announce that Gausium’s cleaning robots are joining our product line-up for hotel category, as we strongly believe that the cleaning robots are capable of lightening the burdens of hotel staffs, while successfully ensuring proper cleaning is done.

Below are some of the models that are recommended for hotel lines with different capabilities to fit different surfaces, so that you may be able to select the ones that are able to assist your needs.

Feel free to contact us for a demonstration should your side be interested in understanding more about these products and solutions we can offer for the enhancement of your guest’s hotel stay.

Contact-less Touch Screen

Non-Contact Touch Panel Monitor enables the user to use or operate the screen of the machines without touching the screen itself with fingers because it can sense the movement of fingers or hands within 5~25mm from the monitor by irradiating the surface of the touch panel monitor with Infrared Radiation (IR). This new product can be easily installed to your existing touch panel monitors at reasonable price because it does not require replacement of monitors. The piece of Non-Contact Touch Panel Monitor will be placed on top and overlaying any of the touch panel monitors available in the market, it will function and provide the amazing contactless touch screen experience simply by connecting it with the USB and power supply. We have a diverse lineup of touch panel monitor sizes, starting from 19 inches until 55 inches, and we are open to accept orders for customized sizes other than the lineup too.
People are getting anxiety on infection and has higher consciousness on infection prevention due to the Covid-19 pandemic nowadays. Our Contactless Touch Panel Monitor is the right solution for companies, business entities and premises which are facing and having needs in reducing the anxiety and enhancing the infection prevention of their customers and employees. 

< Product Line-Up >
▼19-inch
Bezel Size(428.8W X 354.8H), Active Touch Area(378.0W X 303.0H)
▼21.5-inch
Bezel Size(523.6W X 314.6H), Active Touch Area(476.6W X 268.2H)
▼27-inch
Bezel Size(644.6W X 380.6H), Active Touch Area(596.8W X 335.7H)
▼32-inch
Bezel Size(743.5W X 441.0H), Active Touch Area(697.7W X 392.3H)
▼43-inch
Bezel Size(1011.6W X 599.6H), Active Touch Area(965.3W X 523.3H)
▼55-inch
Bezel Size(1255.1W X 727.0H), Active Touch Area(1209.6W X 680.4H)

< Suitable for >
▼ Installation on ticket vending machine of F&B and public facilities like train stations 
▼ Installation on shopping mall directory and office building directory
▼ Installation on the POS monitor of restaurants and retail stores
▼ Installation on our hotel kiosk   etc

desknet's NEO

 
Desknet’s NEO is one of the collaborative group software out there that provides a category of tools and platforms that facilitate teamwork and communication among team members. These software solutions are designed to enhance collaboration, streamline workflows, and improve productivity.

Some of the key features of Desknet’s NEO include:

Communication Tools: There are various tools, such as NEO Tweets, Direct Message, and Information Announcements in this groupware, allowing communication between employees to be done easily, as well as to have top management to be able to disseminate information among employees.

File Uploads: File management can be done easily and saved for easier future access. Not to mention that documents that require approval from various levels can be escalated accordingly as long as the path flow is set. Leave approval, budget approval, etc. can now be completed quickly.

Calendars and Scheduling: Shared calendars are extremely important if we require members of various departments to get together for a particular project. This facilitates effective time management, avoids scheduling conflicts, and ensures that everyone is aware of important events and milestones.

Overall, Desknet’s NEO empowers teams to work together more effectively, fostering communication, coordination, and productivity. By providing a centralized platform for these tasks, workflows are streamlined and teamwork can now be seamless, regardless of physical location.

- Software Development -

As our policy, We not only provide our developed software for automation/self-service but also want to help your operation improvement (including not related automation/self-service as well).

If you consider new software/system development for your business, please feel free to discuss with us.

FAQ

  • 【General】Can our current reception counter’s Registration, all be automatized by ASTA Kiosk ?
  • Possible, we will study your current flow first and then suggest the most appropriate and cost effective automation solution.
    Our sophisticated Kiosk function can cover your receptionist task and responsibility.
  • 【General】We don't have sufficient budget.
  • We can provide various kind of Kiosk Models which can fit your budget.
    Or we can install only our software into hardware devices that you arrange by yourself to save your cost.
  • 【Integration】Can ASTA Kiosk integrate with our current PMS (host system) or Key Card system ?
  • Yes, basically we can integrate with your PMS and Key Card System.
  • 【Integration】We don't use any PMS or Booking Management system. Can we install ASTA Kiosk ?
  • Yes, we can offer our PMS partner or own Simple Booking system developed for Kiosk usage.
  • 【Software】Is language selection on the screen and voice guidance available ?
  • Yes, you can choose freely up to 4 languages (you can increase optionally).
  • 【Software】Can I customize the screen design and flow for hotel's concept ?
  • Yes, we can develop and customize them.
    We will discuss about them for collaboration between your requirement and our knowledge/experience.
  • 【Hardware】Can ASTA Kiosk's color or design be modified to match our hotel’s interior design ?
  • Yes, we can provide custom-made Kiosk with various design and color following your hotel concepts.
  • 【Software Development】Can I ask system development which not related hotel ?
  • Yes, you can ask any kind of software development.

DOWNLOAD Product Catalogue

Key in your email address, we will had it send to your inbox

E-mail address Required
 

Enquiry now

Talk to us on more about our Hotel System Solution

Name Required
Company / Hotel name Required
Business types Required
E-mail address Required
E-mail address (confirmation) Required
Phone
Country Required
City
Name of PMS, HMS
Name of Keycard
Enquiry Request
Enquiry to
Message