With ASTA hotel check in system, hotel operation can be enhanced and to be more efficient.
Insufficient employees can render the business operation slow. In order to increase customer satisfaction, sales, and work efficiency, ASTA proudly present our kiosk solution, which is a product of long cultivated experience and expertise.
The problems To solve in the hotel
Customers often face difficulties and wait for a long period of time during Hotel Check-In/Out or Payment session. On the other hand, receptionists also often facing the same problems in processing the customer information. This situation always lead to the problems whereby receptionists unable to follow up with customers' requests and negligence of other more important tasks.
- Time-comsuming check-in / check-out procedures cause long queue in front of the reception.
- Miscommunication due to different languages increase guests' dissatisfaction and stress.
The asta solution
Customers can use hotel self check in kiosk to complete the Check-In/Out processes by themselves.
- Easy to use, at most taking 3 minutes to complete the process.
- It comes with multilingual feature, voice guidance, LED lights, and user-friendly.
Self Check-in & out Kiosk (STANDARD model)
Select Check in
Scanning passport (If you select 'Passport' on the previous step)
Booking information Confirmation
Select the number of Keycard
Issue some slip or receipt
Select Check out
Insert all room keycard
Additional fee confirmation
Select Walk in
Select room type
Room information selected confirmation
Information reserved Confirmation
Self Check-in&out Kiosk (CASH PAYMENT model)
Self Check-in&out Kiosk (CABINET model)
- Can Kiosk intefrate with our current PMS (host system)?
- Yes basically, but will depends on the PMS specification too.
- Can Kiosk intefrate with our current key card system?
- Yes basically, but will depends on the key card system specification too.
- Can passsport image be saved?
- Yes, it can be saved into folder you specified.
- Can the Kiosk color be modified to match our hotel’s interior design?
- Is language selection on screen and voice guidance available?
- Yes, up to 4 language.
- Can our current reception counter’s check-in & out flow, all be automatized at Kiosk?
- Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.
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