Enquiry

Hotel

System solution

Hotel solution services accurately answer the needs of hotels and their guests.
slider photos

With ASTA hotel check in system, hotel operation can be enhanced and to be more efficient.

Insufficient employees can render the business operation slow. In order to increase customer satisfaction, sales, and work efficiency, ASTA proudly present our kiosk solution, which is a product of long cultivated experience and expertise.

News & Events

2019-09-17

Thumbnail
Event Hotel Food & Beverage
Food Hotel Malaysia (24 - 27 Sep 2019)
Read More

2019-09-10

Thumbnail
Event Hotel Food & Beverage
Food Hotel Thailand (4 - 7 Sep 2019)
Read More

2019-09-03

Thumbnail
News Hospital Hotel Food & Beverage
Our Website has been renewed !!
Read More
More News & Events

The problems To solve in the hotel

Customers often face difficulties and wait for a long period of time during Hotel Check-In/Out or Payment session. On the other hand, receptionists also often facing the same problems in processing the customer information. This situation always lead to the problems whereby receptionists unable to follow up with customers' requests and negligence of other more important tasks.

  • Time-comsuming check-in / check-out procedures cause long queue in front of the reception.
  • Miscommunication due to different languages increase guests' dissatisfaction and stress.

The asta solution

Customers can use hotel self check in kiosk to complete the Check-In/Out processes by themselves.

  • Easy to use, at most taking 3 minutes to complete the process.
  • It comes with multilingual feature, voice guidance, LED lights, and user-friendly.

The Benefits Of using the system

Not only the guests' waiting time can be shortened and stress-free, also receptionists' burden can be reduced and allocation of workforce will be more efficient. In short, for both guests and hotel, this will be a better operation model.

  • Guests are no longer need to wait at front desk for check in/out. They can complete its process at hotel kiosk quicker and easier.
  • Misunderstanding and worry that caused by language barrier can be avoided. A stress-free dining process can improve customer satisfaction.

PRODUCT LIST

Self Check-in & out Kiosk (STANDARD model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. Guests no longer worry about confusing procedures or waiting in line for counter service, resulting in more customer satisfaction of stay. Also, guests can pay by credit card at this kiosk.

Check in

Check out

Walk in

Self Check-in&out Kiosk (CASH PAYMENT model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. Guests can pay by not only credit card also cash so they can complete all process together.

Self Check-in&out Kiosk (CABINET model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. This kiosk is made by wooden cabinet and designed with compact. Therefore, The form is easy to be customized and placed without disturbing hotel image.

FAQ

  • Can Kiosk intefrate with our current PMS (host system)?
  • Yes basically, but will depends on the PMS specification too.
  • Can Kiosk intefrate with our current key card system?
  • Yes basically, but will depends on the key card system specification too.
  • Can passsport image be saved?
  • Yes, it can be saved into folder you specified.
  • Can the Kiosk color be modified to match our hotel’s interior design?
  • Yes.
  • Is language selection on screen and voice guidance available?
  • Yes, up to 4 language.
  • Can our current reception counter’s check-in & out flow, all be automatized at Kiosk?
  • Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.

DOWNLOAD Product Catalogue

Key in your email address, we will had it send to your inbox

E-mail address Required
 

Enquiry now

Talk to us on more about our Hotel System Solution

Enquiry request Required
Name Required
Company name Required
Business types Required
E-mail address Required
E-mail address (confirmation) Required
Phone
Address
Country
Message