With ASTA hotel check in system, hotel operation can be enhanced and be more efficient.
Insufficient employees can render the business operation slow. In order to enhance customer satisfaction, sales, and work efficiency, ASTA proudly present our kiosk solution, which is a product of long cultivated experience and expertise.
News & Events
Customers often face difficulties and wait for a long period of time during Hotel Check-In/Out or Payment session. On the other hand, receptionists also often face the same problems in processing the customer information. This situation always leads to the problems where receptionists are unable to fulfill customers' requests and causes negligence of other more important tasks.
- Time-comsuming check-in / check-out procedures cause long queue in front of the reception.
- Miscommunication due to different languages will cause dissatisfaction and stress.
The asta solution
Customers can use hotel self check in kiosk to complete the Check-In/Out processes by themselves.
- Easy to use, take at most 3 minutes to complete the process.
- It comes with multilingual feature, voice guidance, LED lights, and user-friendly.
Komune LivingWith ASTA Hotel Kiosk integrated with Infor HMS, seamless self-directed check-in/out process is made possible at Komune Living. Read More
IXORA HOTELWe realized integration with Opera PMS of Oracle, which has big shares in the market of South-East Asian countries, and installed our Self Check-in & out KIOSK into IXORA Hotel of Penang States in Malaysia. Read More
Self Check-in & out Kiosk (STANDARD model)
Guests no longer worry about confusing procedures or waiting in line for counter service, resulting in more customer satisfaction of stay.
Also, guests can pay by credit card & QR at this kiosk.
Devices equipped are listed below.
- Second monitor for advertisement
- LCD touch panel monitor
- Barcode & QR scanner
- Thermal Printer
- Credit card terminal
- ID card reader
- Passport Scanner
- Room Keycard Dispenser
- Signature Pad (Optional)
Check-in : https://youtu.be/EpqQdNNws28
Check-out : https://youtu.be/CPXbCg9kfuU
Walk-in : https://youtu.be/PUug0GRKrUM
Select Check in
Reading ID card (If you select 'ID card' on the previous step)
Booking information Confirmation Room Change / Add-on
Select the number of Keycard
Issue some slip or receipt
Select Check out
Insert all room keycard
Additional fee confirmation
Select Walk in
Select room type
Room information selected confirmation
Information reserved Confirmation
Self Check-in & out Kiosk (CABINET model)
This kiosk is made by wooden cabinet and designed with compact.
Therefore, you can customize your ideal Kiosk form or size, functions depending on your needs and budget !!
Check in (1.Search Booking)
TOP (Check-in / Check-out / Walk-in)
Choose way to Check-in
Input Booking No.
Confirm Booking Information
Scan Identification (Passport / NRIC)
Choose payment method
Self Check-in & out Kiosk (DESIGN model)
Guests can pay by not only credit card & QR but also cash (Optionally) so they can complete all process together.
Design and Color, Equipped Device of this Kiosk can be customized for your Hotel Concept freely!!
- Can Kiosk integrate with our current PMS (host system)?
- Yes, but will depends on the PMS specification.
- Can Kiosk intefrate with our current key card system?
- Yes, but will depends on the key card system specification.
- Can passsport image be saved?
- Yes, it can be saved into folder you specified.
- Can the Kiosk color be modified to match our hotel’s interior design?
- Yes, we can propose various color wrapping following your hotel concepts.
- Is language selection on screen and voice guidance available?
- Yes, up to 4 language which you can choose.
- Can our current reception counter’s check-in & out flow, all be automatized at Kiosk?
- Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.
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