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FOOD & BEVERAGE

SYSTEM SOLUTION

Variety of sophisticated products and flexible customization to supply customers with the ideal solution for every requirement
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Increase customer satisfaction by improving restaurant operation more efficiently and faster

ASTA has a variety of products for both customers and restaurants' staff. These realize the situation that customers enjoy their meal and their staff work with stress-free environment.

The problems To solve in the restaurant

Customers may face difficulties when dining in a restaurant. For example: waiter/waitress do not come to serve customers, difficult to understand Menu given and often need to ask waiter/waitress. Besides, staff could be too busy and might forget some orders.

  • Customer dissatisfaction caused by inability of busy employees to answer questions.
  • Too busy to find the time to add menu items and train employees in order to increase sales.

The asta solution

From customer's ordering process to serving food, all processes are automated and can be visualized easily.

  • By using emenu (TTO) or ticket vending machine (payment kiosk), customers can order food faster with easy menu.
  • Display monitor to show order list-up and printer will be placed in kitchen. With this, the whole process from food ordering to serving can be more efficient and monitored easily.

The Benefits Of using the system

Restaurant operation can be faster and less stressful, and this in turn can ensure the satisfaction of both customers and staffs. Sales activities will be better too.

  • The efficient receipt of orders reduces errors and employees have more time for directly serving customers, which reduces waiting times.
  • Increases sales and customer satisfaction by improving the quality of services due to labor-saving benefits and higher efficiency.

PRODUCT LIST

Self Check-in & out Kiosk (STANDARD model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. Guests no longer worry about confusing procedures or waiting in line for counter service, resulting in more customer satisfaction of stay. Also, guests can pay by credit card at this kiosk.

Check in

Check out

Walk in

Self Check-in&out Kiosk (CASH PAYMENT model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. Guests can pay by not only credit card also cash so they can complete all process together.

Self Check-in&out Kiosk (CABINET model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own. This kiosk is made by wooden cabinet and designed with compact. Therefore, The form is easy to be customized and placed without disturbing hotel image.

PRODUCT LIST

Registration Kiosk

Automated registration system lowers patient's waiting time and enable them to complete the process on their own. Outpatients receive a reception number automatically by simply inserting an hospital ID card or scanning identification. Automating this procedure helps reduce workload of receptionists. Also, consultation fee can be paid by credit card.

Check in

Cash Payment Kiosk

Automated registration system lowers patient's waiting time and enable them to complete the process on their own. Patients can pay by credit card or cash. With kiosk, they can complete all process together.

Check in

Payment

Queue Management System

This system diplays queue numbers so that staffs do not need to announce and can guide patients to their assessment / consultation rooms smoothly. Patients can know how much longer should wait and the operation flow in each waiting area become more efficient. This system can be used for consultation queue system, payment queue system, billing queue system as well.

Sma-pa Application

The application for support of Queue Management System. This is connected with onsite queue system always so that patients can check their status by their mobile phone and able to manage their time easily.

PRODUCT LIST

E-menu (Table Top Ordering)

The tablet makes it easy to place orders and call staffs. And it can supply other contents

- today's recommendation,
- total amount
- order history
- show advertisement.

Customers can order food on their own pace with illustrated automated menu.

Kitchen Display System

Display order lists and their status as below.

- Quantity
- Table Number
- Elapsed Time

And the system can print slip for waiter.

Ticket Vending Machine

Customers are able to select their chosen food and beverage on the large touch panel screen and then pay by CASH or CREDIT CARD. In this way, customers can have a convenient food ordering experience.

FAQ

  • Can Kiosk integrate with our current HIS (host system)?
  • Yes basically, but will depends on the HIS specification too.
  • Can Kiosk integrate with other queue system vendors?
  • Yes basically, but will depends on the queue system specification too.
  • Is language selection on screen and voice guidance available?
  • Yes, up to 4 language selections.
  • Can I display hospital logo on screen?
  • Yes.
  • Can I have both reception & card payment in one Kiosk?
  • Yes. Reception and Payment procedure can be select on screen.
  • Can our current reception counter’s registration & payment flow, all be automatized at Kiosk?
  • Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.

FAQ

  • Can Kiosk intefrate with our current PMS (host system)?
  • Yes basically, but will depends on the PMS specification too.
  • Can Kiosk intefrate with our current key card system?
  • Yes basically, but will depends on the key card system specification too.
  • Can passsport image be saved?
  • Yes, it can be saved into folder you specified.
  • Can the Kiosk color be modified to match our hotel’s interior design?
  • Yes.
  • Is language selection on screen and voice guidance available?
  • Yes, up to 4 language.
  • Can our current reception counter’s check-in & out flow, all be automatized at Kiosk?
  • Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.

FAQ

  • Can restaurant do their own menu edit?
  • Yes, an editing tool will be provided.
  • Can customize the TTO screen design?
  • Yes, design customization can be done, even for each branches.
  • Can play ads or videos?
  • Yes, videos and images available.
  • Can change language?
  • Yes, up to 4 language.
  • Can integrate with other POS system?
  • Yes basically, but will depends on the POS specification too.

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Talk to us on more about our Hotel System Solution

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Enquiry now

Talk to us on more about our Food & Beverage System Solution

Enquiry request Required
Name Required
Company name Required
Business types Required
E-mail address Required
E-mail address (confirmation) Required
Phone
Address
Country
Message
 

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