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FOOD & BEVERAGE

SYSTEM SOLUTION

Variety of sophisticated products and flexible customization to supply customers with the ideal solution for every requirement
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Increase customer satisfaction by improving restaurant operation more efficiently and faster

ASTA has a variety of products for both customers and restaurants' staff. These realize the situation that customers enjoy their meal and their staff work with stress-free environment.

The problems

Customers may face difficulties when dining in a restaurant.
For example: waiter/waitress do not come to serve customers, difficult to understand Menu given and often need to ask waiter/waitress. Besides, staff could be too busy and might forget some orders.

  • Customer dissatisfaction caused by inability of busy employees to answer questions.
  • Too busy to find the time to add menu items and train employees in order to increase sales.

The asta solution

From customer's ordering process to serving food, all processes are automated and can be visualized easily.

  • By using emenu (TTO) or ticket vending machine (payment kiosk), customers can order food faster with easy menu.
  • Display monitor to show order list-up and printer will be placed in kitchen. The whole process from food ordering to serving can be more efficient and monitored easily.

The Benefits

Restaurant operation can be faster and less stressful, and this in turn can ensure the satisfaction of both customers and staffs. Sales activities will be better too.

  • The efficient receiving orders reduces errors and employees have more time for directly serving customers, which reduces waiting times.
  • Increases sales and customer satisfaction by improving the quality of services due to labor-saving benefits and higher efficiency.

PRODUCT LIST

Self Check-in & out Kiosk (STANDARD model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
Guests no longer worry about confusing procedures or waiting in line for counter service, resulting in more customer satisfaction of stay.
Also, guests can pay by credit card & QR at this kiosk.

Devices equipped are listed below.
- Second monitor for advertisement
- LCD touch panel monitor
- Barcode & QR scanner
- Thermal Printer
- Credit card terminal
- ID card reader
- Passport Scanner
- Room Keycard Dispenser
- Signature Pad (Optional)

Screen Flow Movie
Check-in : https://youtu.be/EpqQdNNws28
Check-out : https://youtu.be/CPXbCg9kfuU
Walk-in : https://youtu.be/PUug0GRKrUM

Check in

Check out

Walk in

Self Check-in & out Kiosk (CABINET model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
This kiosk is made by wooden cabinet and designed with compact.
Therefore, you can customize your ideal Kiosk form or size, functions depending on your needs and budget !!

Check in (1.Search Booking)

Check-in (2.Identification)

Check-in (3.Payment)

Self Check-in & out Kiosk (DESIGN model)

Automated check-in&out systems lower the amount of employee time needed because guests can complete procedures on their own.
Guests can pay by not only credit card & QR but also cash (Optionally) so they can complete all process together.

Design and Color, Equipped Device of this Kiosk can be customized for your Hotel Concept freely!!

PRODUCT LIST

Registration Kiosk

Automated registration system lowers patient's waiting time and enable them to complete the process on their own.
Outpatients receive a reception number automatically by simply inserting an hospital ID card or scanning identification.
Automating this procedure helps reduce workload of receptionists. Also, consultation fee can be paid by credit card or QR.

Devices equipped are listed below.
- Second monitor for advertisement
- LCD touch panel monitor
- Barcode & QR scanner
- Thermal Printer
- Credit card terminal
- ID card reader
- Passport Scanner (Optional)

Registration

Cash Payment Kiosk

Automated registration system lowers patient's waiting time and enable them to complete the process on their own.
Patients can pay by credit card QR, cash as well. With kiosk, they can complete all process together.

Devices equipped are listed below.
- 23.8 inches LCD touch panel monitor
- Barcode & QR scanner
- Thermal Printer
- Credit card terminal
- ID card reader
- Passport Scanner (Optional)
- Cash Note Dispenser

Payment

Queue Management System

This system diplays queue numbers so that staffs do not need to announce and can guide patients to their assessment / consultation rooms smoothly. Patients can know how much longer should wait and the operation flow in each waiting area become more efficient. This system can be used for consultation queue system, payment queue system, billing queue system as well.

Sma-pa Application

The application for support of Queue Management System.
This is connected with onsite queue system always so that patients can check their status by their mobile phone and able to manage their time easily.

PRODUCT LIST

E-menu | TTO (Table Top Ordering)

E-menu | TTO (Table Top Ordering) is an interactive food ordering system and an innovative alternative to traditional paper menus.
With our e-menu restaurant, your customer can look through all the food items and make their choice at their own pace. Once food items are ordered via e-menu, the information will be sent to kitchen and POS system instantly.
It can also show
- Today's recommendation or promotion
- Ordering History and Total Amount
- Advertisement
And our e-menu is water-resistant and has shock absorder.

Customer satisfaction can be improved, and restaurant operations will be more effective.

Screen Sample (Restaurant)

Screen Sample (BBQ)

Floor Manager | TTO Control Application

E-menu (TTO) Controller Application (named Floor Manager), which should be installed into onsite PC, helps some manager of restaurant controlling and monitoring E-menu devices status, changing menu setting easily.
**This Application is included in TTO terminal purchase.

1-1. Top Menu
Top Menu shows all table status (Check-IN / OUT) and total amount & time of each table. In the check-in tables box, manager can check the battery status of E-menu which assigned to the table.
1-2. Table Details Status
Manager can tap a table on the Top Menu Screen and then see the table details status.The table details status includes these information of assigned E-menu below,
- Terminal ID & IP address
- Battery percentage
- Terminal's menu book type
- Check-IN time and Usage time
And remotely can turn on/off & reset for maintenance.

2. Menu Book Selection
The case that the restaurant has various menu type depending on the day (Monday-Sunday) or time (Morning/Lunch/Dinner), Manager can switch the menu setting of all TTO terminals easily.

3. Goods-off Setting
In the case that some menu item is out of stock, Manager can close the menu's  ordering button of all terminals immediately.

Floor Manager

Kitchen Display System

KDS is linked with our e-menu ordering and helps to coordinate kitchen operations and make all processes more efficient.
It is user-friendly and same menu item can be grouped together for better process. Useful icons and various status colors are included to help coordinating kitchen operations.

KDS displays the order lists and other staus such as below.
- Quantity
- Table Number
- Elapsed Time
- Order history
Once the food is prepared, KDS can print the item slip for waiter.

Ticket Vending Machine

Food ordering made easy !
We bring forth the famous Japanese ticket vending machine technology and customers are no longer needed to follow traditional food ordering system.
Customers can make their orders without waiting staffs and the entire process is less than 5 minutes.
Our ticket vending machine comes with attractive and user-friendly interface, practical exterior design, and capable of receiving payment through 3 methods below.
Cash, Credit card, E-money 

FAQ

  • Can Kiosk integrate with our current PMS (host system)?
  • Yes, but will depends on the PMS specification.
  • Can Kiosk intefrate with our current key card system?
  • Yes, but will depends on the key card system specification.
  • Can passsport image be saved?
  • Yes, it can be saved into folder you specified.
  • Can the Kiosk color be modified to match our hotel’s interior design?
  • Yes, we can propose various color wrapping following your hotel concepts.
  • Is language selection on screen and voice guidance available?
  • Yes, up to 4 language which you can choose.
  • Can our current reception counter’s check-in & out flow, all be automatized at Kiosk?
  • Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.

FAQ

  • Can Kiosk integrate with our current HIS (host system)?
  • Yes basically, but will depends on the HIS specification too.
  • Can Kiosk integrate with other queue system vendors?
  • Yes basically, but will depends on the queue system specification too.
  • Is language selection on screen and voice guidance available?
  • Yes, up to 4 language selections.
  • Can I display hospital logo on screen?
  • Yes.
  • Can I have both reception & card payment in one Kiosk?
  • Yes. Reception and Payment procedure can be select on screen.
  • Can our current reception counter’s registration & payment flow, all be automatized at Kiosk?
  • Possible, we will study your current flow and suggest the most appropriate and cost effective automation solution.

FAQ

  • Can restaurant do their own menu edit?
  • Yes, an editing tool will be provided.
  • Can customize the TTO screen design?
  • Yes, design customization can be done, even for each branches.
  • Can play ads or videos?
  • Yes, videos and images available.
  • Can change language?
  • Yes, up to 4 language.
  • Can integrate with other POS system?
  • Yes basically, but will depends on the POS specification too.

Enquiry now

Talk to us on more about our Hotel System Solution

Name Required
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City
Name of PMS, HMS
Name of Keycard
Enquiry request
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Enquiry now

Talk to us on more about our Food & Beverage System Solution

Name Required
Company / Restaurant name Required
Business types Required
E-mail address Required
E-mail address (confirmation) Required
Phone
Country Required
City
Name of Point Of Sales
Enquiry request
Message
 

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